Privacy Policy

Updated 8/2016
 
PLEASE READ THE FOLLOWING PRIVACY POLICY CAREFULLY BEFORE USING OR ACCESSING ANY PART OF THE WEBSITE OR ITS SERVICES.
 

I.          OVERVIEW
 
Robyn Household Assistance, Inc. d/b/a My Robyn ("My Robyn," "us," or "we") respects the privacy of users of My Robyn's website www.myrobyn.com and the website's services (the website and services are collectively referred to as the "Services").  The following privacy policy (the "Policy") tells you about the information that My Robyn collects through the Services and how My Robyn may use or disclose that collected information.
 
By accessing the Services, continuing to access the Services, or submitting any information through the Services, you are consenting to the information collection and use practices described in this Policy, as modified from time to time by us, as described below.  Your use of the Services is also governed by the Terms of Service, which are expressly incorporated into this Policy.
 
II. UPDATES

My Robyn reserves the right to make changes to this Policy at any time, and will post any revised Policy on this page. You will know we have changed the Policy when you see a new updated date at the top of this Policy. My Robyn will not notify you of any such changes by email or other personal contact. We encourage you to check the date of this Policy whenever you visit the Site so that you will know when you need to review the Policy for modifications.

III. Information Collection
My Robyn does not intend to use the Site to collect any information from children under age thirteen (13). By submitting any information through the Site, you represent and warrant that you are thirteen (13) years of age or older. Recipients and Assistants should monitor children's use of the Internet. My Robyn is intended for and directed to people nineteen (19) years of age or over. You must identify your age during the registration process. My Robyn takes the Children's Online Privacy Protection Act of 1998 (COPPA) as well as all FTC regulations very seriously. That being said, we do not assume any responsibility for any misrepresentations regarding your age or parental consent when using this Site. Should we determine that you provided any false information to us when using this Site, your membership will be terminated immediately.
My Robyn may collect and store any information you submit or upload through the Site, whether through your account registration, answering a questionnaire, filling out a form, submitting a resume, submitting a request for an assistant, subscribing to the Site, uploading of user content, posting of comments, or otherwise. This information may include, but is not limited to, your name, email address, contact information, personal preferences, social security number, gender, age, birth date, service category, personal description, driver's license number, payment information, profile picture, or any other information submitted by you or any user through the Site.

My Robyn may collect information about you from third-parties, including from any account through which you log into My Robyn (e.g., Facebook or Google). My Robyn will have access to certain information from your linked Google or Facebook account, including your public profile information, your email address, or other information possessed by those third-parties. My Robyn may aggregate any information about you collected from any source.

My Robyn may collect passive information about your visit or use of the Site or Service, including, but not limited to, the date and time of your visit, the length of your visit, the specific webpages or profiles you visited, your IP address, the type of web browser and operating system used, and the address of any website that directed you to the Site.

My Robyn may collect information from the results of background checks it performs on a prospective or registered Recipient or Assistant. My Robyn may collect and aggregate usage information related to your use of the Site Services. My Robyn may aggregate any data in its possession and combine it with other information collected about a person.

We, or other third-parties assisting us, may use cookies, web beacons, local shared objects (sometimes called "flash cookies"), or other similar technology in connection with your use of the Services (collectively, "Cookies"). Cookies are small data files that may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Services, such as your browser type, search preferences, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Cookies may track activities over time and across websites. You can disable some (but not all) Cookies in your device or browser settings, but doing so may affect your ability to use the services provided through the Services.
Third-Party Vendors and Advertisers. My Robyn may use third-party vendors or advertisers to collect and analyze information about your use of the Site.
These third-parties may use cookies or other similar mechanisms to provide us with information and analysis about your use of the Site. This information collection and analysis allows us to better understand how the Site is being used so that we can strive to provide the most relevant content to our users. These third-parties may collect information about your online activities over time and across different websites. This information may be used to serve interest-based advertisements on our website or other websites across the internet. We may combine information gathered from one or more of these services.

My Robyn does not guarantee that it will take action in response to do-not-track signals or similar mechanisms. Additionally, some third-party service providers may still collect tracking information even if you have enabled your browser's do-not-track functionality or utilized a similar do-not-track mechanism.

IV. Information Use Practices.

My Robyn may use the collected information or data described above, individually or in the aggregate, for any lawful purpose, including, but not limited to, such purposes as connecting potential Recipients and Assistants, analyzing and tracking user activity on the Site for individual users or for groups of users, tracking and analyzing usage trends, personalizing the Site to better reflect your preferences, serving more relevant advertisements, or enhancing your and other users' use of the Services. All collected information may be linked to specific website users and may result in the tracking of the usage information for individual users.

My Robyn may also use your submitted information to contact you, via regular mail, email, text message, telephone, or otherwise, regarding your account, the Services, your purchased services or products, or other relevant or promotional information or offers as determined by My Robyn or its partners. By submitting your contact information to My Robyn or My Robyn's partners, you consent to receiving such communications.

V. Disclosure of Information.

Except for the limitations expressly discussed herein, My Robyn may disclose, sell, or transfer any collected information to third-parties for any lawful purpose in our sole discretion.

My Robyn may disclose any information collected about an Assistant to prospective Recipients, including the Assistant's name, location, resume, contact information, and background report if applicable.

My Robyn may disclose any information collected about a Recipient to prospective Assistants, including the Recipient's name, location, contact information, requested services, and background report if applicable.

We may share the information you provide to us with third parties with whom My Robyn contracts to verify your representations and warranties, and to conduct background checks, for purposes of checking the accuracy and truthfulness of the information you provide to us when registering as a Recipient and/or as an Assistant. However, as discussed elsewhere in these Terms, My Robyn does not undertake any affirmative obligation to verify any such representations and warranties and other information.
If you log in to My Robyn through a third-party service like Facebook or Google, then those third-parties may have access to certain information about your use of My Robyn. For more information on the type of information those third-parties may collect about you, please review the privacy policies for those third-parties.

Certain information may be available to the public, like your username and profile picture.

My Robyn may use third-party companies, agents, or contractors to perform services on our behalf. For example, My Robyn may partner with other companies to personalize our web pages, analyze our website or usage information, process payments or credit card transactions, fulfill or ship orders, collect debts, analyze or enhance the data collected by the Services (including user's interaction with the Services), or otherwise assist My Robyn in better serving the Services' users. During the course of providing My Robyn with these services, these third-parties may have access to your personal and non-personal information in order to provide the services we requested from those third-parties.

My Robyn may disclose your information to third-parties for marketing purposes. These third-parties may contact you via any method of contact you provide to My Robyn.

My Robyn also reserves the right to disclose personal information when we reasonably believe disclosure is required by law, if we reasonably believe disclosure is necessary to establish or exercise legal rights, or in situations involving potential threats to physical safety.
In the event that My Robyn is acquired by or merged with a third party, we reserve the right to sell or otherwise transfer any and all information we have collected from you as part of that transaction and such third party will assume the rights and obligations with respect to that information as described in this Policy.

VI. Third-Party Links.

The Services may contain links to websites not owned or controlled by My Robyn. My Robyn does not necessarily review or endorse the content of these linked websites. You should review the terms of service and privacy policies of all websites you visit.

VII. Security.

We use commercially reasonable efforts to protect the information we collect on the Services. Unfortunately, however, no security system can be guaranteed to be 100% effective. Accordingly, we cannot and do not guarantee the security of your personal information and cannot assume liability for improper access to it. Do not submit confidential information through the Services.
You are responsible for restricting access to your computer or mobile device through which you access the Services. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to our Services. By using the Services, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of these Services.

VIII. Data Retention.

My Robyn may retain the personal and non-personal information or other collected data, individually or in the aggregate, as described above, after you delete your account. However, My Robyn does not guarantee that any information will continue to be available after such deletion.

IX. Viewing and Updating Information.

You are responsible for updating and maintaining the accuracy of your personal information that you provide to or through the Services. If you believe you have submitted inaccurate information through the Services, and would like My Robyn to change such information, please contact My Robyn at the address below.

X.        Online Privacy Policy Only.

This online privacy policy applies only to information we collect through our Site, and not to information collected offline.

XI.       CONTACT
 
If you have questions concerning this Privacy Policy, please contact My Robyn at the following:
 
Website: www.myrobyn.com
Email:  sfeltus@myrobyn.com
Phone: (402) 915-2831
 
 
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